हाम्रो मरम्मत रिपोर्टिङ प्रणालीमा स्वागत छ। कृपया सम्भव रूपमा वर्णनात्मक हुनुहोस् र जब तपाईं सक्नुहुँदा समस्याको तस्बिर प्रदान गर्नुहोस्।

General Maintenance Issues

This platform has been designed to give you the ability to resolve/track a maintenance issue as quickly as possible and get you in contact with the right contractor first time when needed. To report a maintenance issue please click on the appropriate tab below and follow any guidance given and ensure you are as descriptive as possible and always provide a photo of the problem.

Reporting of a fault is also deemed as giving our contractors authorisation to visit the property so please ensure all members of your household are aware that you have reported a fault.

Contractors working hours will vary but you can normally expect a visit between 08:00 and 17:00hrs

During office hours Emergencies

If you experience an emergency issue, you will be expected to either isolate the respective service, turn off the mains water stop tap or stop using an item that is causing the fault and contact us by phone. Please also continue to report the issue here to create a log of the time and date the issue was raised. 

Out of Hours Emergencies

If you experience an emergency issue, you will be expected to either isolate the respective service, turn off the mains water stop tap or stop using an item that is causing the fault.  If this issue relates to either Fire alarms, Electrical, Plumbing or a faulty lock then during reasonable out of hours you may contact one of the following contractor appropriate to the issue.   If the contractor does not answer please TEXT the contractor providing full details of the issue.  Please also continue to report the issue here to create a log of the time and date the issue was raised. 

फायर अलार्म - Matt Bianco 07948 407577  / Cannon Security 0117 9748 999 

Electrics – Matt Bianco 07948 407577

Plumbing / Heating – Gastec Services 07841 870 939

तालहरू – Cannon Locksmith (Brian 07966 560 033)